Thank you for shopping at Original Knockoff! If you have previously sent an email, please rest assure that we will follow up with you in 48 hours. Didn't get the right fit? No problem! We truly apologize for the mix-up, and are here to help. We accept returns/exchanges for items in new condition 14 calendar days from when you receive the item in the mail. Original Knockoff will exchange items that have:
NOT been worn, damaged, washed nor altered;
ALL original tags attached; and
been proven defective upon arrival.
Please Note: we accept exchanges for the same item in question ONLY. To make an exchange, please send us a note at firstname.lastname@example.org outlining the issue(s) you have encountered with your order number and product name in the subject line. Once received, Original Knockoff will evaluate your claim. If we agree with your assertions, we will respond and request that you please return the item to our headquarters. We will provide you with all necessary information to do so in our response. However, you are solely responsible for the cost of exchanging the item at this time.
You are responsible for any damage items incur during the return shipment. We therefore strongly recommend that you send the products well packaged, in good condition and in their original box and/or packaging. If possible, please provide us with a tracking number for the return shipment.